Refund policy

📦 Return & Refund Policy

At Vermazing, we follow a strict no-return policy to maintain product quality and hygiene standards.

🚫 No Returns

All products sold are non-returnable. Once an order is delivered, it cannot be returned for reasons such as change of mind, preference, or minor variations.

✅ Damaged / Wrong Product (Only Exception)

We only provide support in the following cases:

Item received is damaged
You received the wrong product

📌 Conditions:

Issue must be reported within 48 hours of delivery
You must provide:
- Clear unboxing video
- Photos of the product and packaging
- Order details / proof of purchase

👉 Email: vermazingg@gmail.com

If approved, we will offer:

Replacement OR
Refund (in rare cases)

❌ Non-Eligible Cases

We do not accept claims for:

Minor color/finish variations (handmade/3D printed products)
Slight size differences
Damage caused after delivery
Used or altered items

🎁 Custom & Sale Items

Customized / made-to-order products are strictly non-refundable and non-returnable
Sale items & gift cards are not eligible for refund or return